My personal account
How do I become a member?
To be a member and receive our exclusive offers, you just need to register on our website with your email address. Being a member has no cost or purchase commitment. You can register here
How can I recommend WINELIFE to my friends?
You can share the unique link that we provide or send an email to your contacts from our platform, importing your agenda or including their email addresses manually.
Your friends will receive a € 10 welcome gift voucher upon registration and you will receive a € 10 gift voucher when they make their first purchase.
You can follow the status of your invitations and send reminders by entering My Account> My Recommended
Someone has recommended me. How can I indicate that I am coming from you?
By being recommended, you have an additional advantage in your registration as a member, since you have a € 10 discount if you make a purchase of 60 euros on your first order with us, redeemable during the next 15 days from your registration.
How do I unsubscribe?
In what state is my order?
What should I do if I was absent at the time of delivery?
Can I go to pick up my order somewhere?
What should I do if the order is damaged or incomplete?
How can I modify or cancel an order?
What days and at what times do you deliver the orders?
Can I choose the time I want my order delivered?
What type of packaging do you use?
Do you offer free transport over a certain amount?
Yes, for Mallorca, we serve free of charge to any point of the island, from € 60 purchase. For other destinations you can check the details in our Shipping and Transportation section.
How much are the shipping costs?
Shipping costs are calculated automatically according to the destination and the number of products purchased. Shipping costs will be detailed throughout the purchase process and can be reviewed before finalizing the purchase.
To find out in more detail, the shipping costs are detailed in our Shipping and Transport conditions.
What are your delivery times?
Shipping times depend on the destination and the section in which you have purchased.
Mallorca If you have bought in a normal way, without paying an express delivery and you are not a member, you will receive your order in less than 5 business days. If you opt for the ‘Mallorca express’ service, we will deliver it to you within 24 hours. If you are a member, you can enjoy your purchase within 72 hours or less.
Peninsula (does not include Ceuta, Melilla, or the Canary Islands) The delivery time in the peninsula is between 48 and 72 hours.
For international destinations You can check the delivery times by country in the Shipping Conditions section of our Shipping and Transport conditions.
What countries do you ship to outside of Spain?
We currently serve many countries of the European Union, such as France, Germany, Portugal, Switzerland, etc … You can check the table of shipments, costs and countries in Shipping and Transportation.
What types of delivery services do you offer?
For delivery to the collection point, we are collaborating with our associate store in Palma ‘Sweet Lucy’ located in Palma, at Ctra. Valldemossa, 60.
What types of wines do you offer?
How do you select the wines?
We visit the best vineyards constantly with a selection team looking for new wines and wineries to discover anywhere in the world. We taste all the wines presented in our ‘The 100’ catalog and we only show you those wines that have something to say. If you have a unique project in Mallorca, contact our sales team here.
What do 'The 100' mean?
What wineries do you work with?
Can you help me find a wine that I can't find on your page?
Can I order a gift?
How are promotional codes used?
How are returns handled?
Do I have to buy a minimum number of bottles?
No, at WINELIFEE you can buy whatever you want, there is no minimum or maximum purchase. All the wines that we have can be purchased individually. Check our Shipping and Transportation list if you want the shipping costs of your purchase to be free.
Can I buy by phone or email?
What means of payment do you offer?
Do you have to be a member to buy?
No, if you want to buy without registering, we don’t want to force you. But if you want to know all the advantages of being part of the “The WineLifers” family, you just have to register from a simple form. Being a Member is free and does not entail any purchase commitment. You can register from here.
What is an "Experience" on your website?
Can I reserve my "experience" for several people?
Will I receive some kind of confirmation when booking my experience?
Membership “The Winelifers”
What is ‘THE WINELIFERS’ membership?
It is our wine club. Besides being part of our club, you have many advantages on our website. Being a WINELIFER is very easy. You just have to register hereand choose your 3 or 6 bottle membership.
What is the 'WINELIFE BOX'?
It is the wine box of our membership “THE WINELIFERS”. They are boxes of 3 or 6 bottles. You will discover 3 or more different wines each month. If you choose the 3-bottle WINEBOX you will receive this format of different wines (1 + 1 + 1); If you opt for the 6-bottle WINEBOX, at least 4 different wines will always come in your box and some may be repeated from time to time. Check all the information and gifts here.
By subscribing to the membership, am I already a member of the club "THE WINELIFERS" and will I receive my "WINEBOX" every month?
What is the content of the membership ‘THE WINELIFERS’?
It is a box of 3 or 6 Mallorcan wines. You choose which one you prefer to receive. Includes gifts! We will also send you very useful information and tips to learn how to taste wine from the sofa. Check all the information and gifts here.
How many WINELIFE BOXs do you have available?
We currently have 2. A box of 3 and a box of 6 Mallorcan wines. They also include some gifts! Check the rates and gifts here.
What is the monthly fee for “THE WINELIFERS” membership?
It depends on the membership you choose and your payment method. Check all the information and gifts here.
Are there shipping costs for the “WINELIFE BOX”?
For Mallorca there are no shipping costs. If you want to receive your box of Mallorcan wines outside the island, check them here.